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by Mark Samuel
You work for a company that must restructure its staff due to financial losses, but this doesn’t faze you. At work you are confident and in control because, despite layoffs, you know that higher-ups have noticed the quality of your work. You are respected within your organization as a reliable individual and team member. You are indispensable.
Making Yourself Indispensable: The Power of Personal Accountability shows readers how to become masters of accountability by actually doing what we say we are going to do, despite fear of blame, fear of failure, and fear of success.
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is a practical guide for ending the “Blame Game” and developing a work environment where people keep their agreements. Focused on improving execution this book provides you with strategies and tools for improving cross-functional teamwork, developing accountable team relationships and achieving measurable results.
This book is written in two parts. Part One identifies the myths and misunderstanding of accountability (the “10 deadly sins”) that causes breakdown in organizations not addressed by other books on accountability. In addition, it provides the 8 essential elements of an accountable culture. Besides providing a roadmap for increasing accountability in a way that builds employee morale, the accountable roles of executives, middle management and individual contributors are described in order to increase organizational effectiveness.
Part two of “Creating the Accountable Organization” provides a practical step-by-step strategy to change your organization’s culture to improve execution and achieve business results. Beginning with establishing clear priorities and desired outcomes, each chapter in part two provides methods and systems for changing organizational habits, developing accountable agreements and measuring success. Several organizations have successfully used this the methods contained in this book to change their culture, and increase accountability.